DO NOT USE ECOMOVERS - PLEASE READ!!
Paul Haney
Submitted this review about
Eco Movers
Review made Live: 2/8/2013 11:09:00 PM
My fiancee and I moved from Maryland to Arizona. I've never posted a review before, but thought it was important to share our experience. The entire process with EcoMovers was a nightmare:
1. SEXUAL HARRASMENT:
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The mover arrived by himself (I was at work at the time, unfortunately). The mover asked my fiancee if she was single, insisted on hugs (plural - in a jokey but 'not-taking-no-for-an-answer' kind of way), and made explicit remarks to her; they were offensive enough so that she felt compelled to wait in the bathroom while he packed in order to get away from his inappropriate behavior. I spoke with management at EcoMovers regarding this issue - this is a serious charge. Their reaction regarding the harassing behavior by their employee was very straightforward: they spoke to me "man on man" (in their words), and in their strong accent they told me they didn't believe a word I said!
2. OVERCHARGE:
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The estimate for moving half a studio's worth of things was $1300. The final price was over $3000. An extra $770 was added to the charge on the spot. I will spare you the math, but this was an inordinate charge (for the estimate they used cubic feet, while onsite they used the number of items to determine the charge - quite a trick!).
3. FOR LONG MOVES, THEY ONLY DRIVE 18-WHEELERS, WHICH DON'T FIT INTO PARKING LOTS:
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They arrived to the destination 21 days later, in a 18-wheeler semi-truck. The truck did not fit
into the apartment complex parking lot. For this reason an extra $450 was charged (on the spot) in order to walk the furniture from the street to the interior of the complex. We were told they only use 18 wheelers for long distance moves. **If you're moving to a complex, or even a narrow street, it is likely you will also pay this extra fee** - **this fee increases drastically if you are moving anything more than a small studio.**
I know this company generally has good reviews. I don't know how to explain the discrepancy between out experience and others', I can only share our experience. There are *lots* of highly rated moving companies out there.
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**** DON'T TAKE A CHANCE - GO WITH SOMEONE ELSE!! ******
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