Horrible experience
Heidi
Submitted this review about
E-Z Movers
Review made Live: 9/13/2010 4:10:00 PM
If I could rate this as zero stars, I would.
It took them over two weeks to even arrive from Toledo, OH to Savannah, GA. The movers, drivers, and dispatchers did not speak English very well at all and I had trouble understanding them at every turn. They did not even properly convey that they were going to bring an 18-wheeler into the heart of downtown Savannah. (A full-size semi does not fit in most downtowns, much less a very old one like Savannah). They did not have directions to my place and had to call me, then refused to believe me when I told them where to go. They parked on the street blocking traffic and did not even try to park in the empty lot or in the lane I live on, and tried to tell me it was my fault that they had run their semi into a telephone pole and broken the transformer and done other damage. They then refused to carry my stuff further than 75 feet without an extra $300 in cash, and would not even bill me later. (I'm pretty sure they saw that I lived on the second floor and decided they didn't want to even negotiate.) After they measured out their 75 feet, they dumped all of my stuff in the alley by the garbage cans, using the excuse of "company policy" for all of their unhelpfulness, forcing me to find anyone willing to help to carry my stuff with me. They broke several items and repackaged some of my stuff into large boxes, making it much heavier.
They were extremely discourteous, dishonest, unreliable, unhelpful, untimely, and unprofessional. I would not recommend these movers to even my worst enemy.
