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not punctual

Submitted this review about Direct Van Lines
Review made Live: 7/29/2012 8:06:00 PM
The company is prompt to call you when you need the quote and up until the pick up. Once that happen is impossible to get a person to talk to you. The person I talked and sign a pre contract said that it will take 2-7 to get to me and all of the sudden is 21 days from pick up. Then one of the man that came with them asked me for a $100 tip. that way he will not charge me for the two things that they had to wrap. Since I did not tip him and pay for the items wrap he was not too happy. I do not think that was very professional. And after this review I do not expect to get my items neither and IF I get them thay might be destroyed or damage.
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Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Ohio
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1500
Quote or Order Cost:
1878