worst move ever.
Dawn Bickell
Submitted this review about
Colonial Van Lines
Review made Live: 3/11/2014 2:21:00 PM
I was notified 2 hours after pickup window that they would be delayed until next day. Was assured they would have an empty truck and 4 person crew to load quickly the nest day.. Arrived next day with a 2 person crew and a truck over half full. Team spent 13 hours loading, then informed me that they couldn't get it all on the truck and would be back in 2 days to get remaining items and that I was lucky that they would be back so quickly. Was given a 5 day drop off window which they missed by 3 days. They agreed to give us $200 for the delays, but sent a form for us to sign with fineprint that read we could not make claims for damaged items if we took this money. Invoice # 548491.