My experience was totally different! Not everyone can be happy .Great Sales team and crew
arnie
Submitted this review about
Certified Relocations
Review made Live: 8/16/2013 11:37:00 AM
Just wanted to take the time and give my thanks to Michelle the sales manager and her entire team. I was informed of everything that will happen on Move day from how things will be packed to me having additional costs if I have more then what was on my list that I signed for.
Comparing to all the companies she went through everything down to small items that I probably would not think of. I had extra boxes and need extra packing service and it did cost me extra but that was no surprise. I was explained about delivery and to my surprise my shipment arrived quicker then expected.
James from dispatch was hard but straight forward about everything and I understood that in that kind of a position when you are dealing with customers people like me that want answers right away you need to be firm.
The crew Costello and all his boys wrapped my furniture with such care I watched how they work so hard. Yes a few items were damaged but nothing really minor things that I assumed may happen. Michelle did mention to me to purchase additional insurance which I did not so it is my fault as she gave me a tool and I didn't use it. can't blame them for everything. I highly recommend them and will be more then happy to have you call me if you need me as a refernce. It will be my pleasure to tell you my great moving experience.
