Good Experience
Barbara Adams
Submitted this review about
Certified Relocations
Review made Live: 8/20/2012 3:12:00 AM
Best and easiest move I have ever done with a moving company!
I just got done with my move, and it went so smoothly that I felt the need to immediately write about it. Mark and his team showed up about 30 minutes after my scheduled time slot (great because I avoided traffic!). Since I only had a little bit of stuff to move I got a team of 2 guys and 1 truck. They immediately got to work upon arriving, which I loved because I am paying them by the hour. They were extremely courteous, friendly, outgoing, efficient, and most importantly adept at moving my furniture without destroying it or the apartment! They were in and out in 3 hours all said and done.
One note I will say... be sure you understand all your costs. There were several I was not aware of, that could have easily added up to a significant amount of money. These include double drive time, tape (per roll charge), shrink wrap (per item charge), and other non-reusable packing material charges. While I was only made aware of the tape and double drive time charges, the rest didn't add up to much on my move so I didn't knock a star off for that.
In addition the staff I worked with to schedule my move showed the same amazing customer service orientation.
All in all, if I ever need to do a move again, I WILL be calling Certified again, thanks to Mark and his crew, they were awesome.
