I liked the initial contact person at Canadian National Van Lines as well as the price per pound and the services offered. The coordinator (Courtney) sounded very knowledgeable and he answered all my questions without complaint. I was moving from Regina to Vancouver and the set up was good. Adjusting the box count and furniture list was easy. Also, the quote was spot-on. The crew that unloaded me here was fast and courteous. They were fantastic and did anything and everything I said because I always know exactly where I want everything, and that went smoothly. We didn’t have any major damages. A few plates from the boxes were damaged and my big chef’s knife punctured one of the boxes and created some damage to another box (I guess a bit my fault – I should have left the damn thing behind). But asides from this no big or major complaints. I wasn’t surprised at the final destination with extra fees and the fees that we discussed with Courtney were the same at delivery. Great thanks to Courtney as she was always there for me from start to finish.
