Beware Cali Movers
JR
Submitted this review about
Cali Moving
Review made Live: 11/4/2011 10:07:00 AM
Horrible Experience. Everything sounded great during the phone consultation but as soon as they actually began their service, it was all down hill from there. Beware of all the extra fees! We were aware of the extra packing charges, so we packed everything ourselves. On the day of the move, the driver said he would let us know of any packing expenses we would have…well, he did after everything was packed. He packed things we didn’t ask to be packed. He said he had packed items for “extra safety.” Make sure you specifically ask to have every item approved as they go or you will get the “extra safety” packing charges too.
Communication was horrible after they picked up the items. It was always a struggle to get in touch with anyone that could tell us when our furniture would be delivered. Nobody in the business seems to care…your just another number to them. I should revise, nobody cares…after you book.
Did I mention they forgot our pickup date! Of course, it was on a weekend and they were closed for communication. So Monday rolls around and still I had to call them after leaving a message over the weekend to fix the problem. Again, nobody seemed to care about it much.
Driver was very rude to our neighbors during drop off. The driver blocked in three of our neighbors and refused to move until they were finished with the unloading. Just another example of how bad our experience was.
Moving sucks, no doubt about that. But Cali Movers only made our move worse! I can let one thing that went wrong go…perhaps even two. But there were nothing but problems with this company. My two cents…BEWARE!
