Budget Vanlines-Statewide Relocation
Joe B
Submitted this review about
Budget Van Lines
Review made Live: 9/5/2011 4:32:00 PM
This is the 2nd worst company for any service I have ever used. Budget is a moving broker and used Statewide Relocation for the pickup and Quick Move for the delivery. All
three seem to be in cahoots. Budget quoted a low price (2459.).When Statewide arrived early they raised the price to $6000.I had no other recourse.Other carriers quoted me
6-7 k which would not include the $806 nonrefundable deposit. I was told this price was due to last minute necessity. Statewide then promised 24 hour advance
notice. The carrier (Quickmove) called at 11:30 AM and wanted to deliver immediately.
This was gotten around but the 2 Quickmove employees arrived at 8:30 PM and did not leave until 1 AM. I was forced to sign an inventory checklist without verifying and was told by the driver 'don't worry it's all there.' The other person did not speak English. The delivery folks told me that they were never advised of the 24 hour advance call. They did not even get the job until 18 hours prior to delivery. DO NOT TRUST BUDGET,STATEWIDE,OR QUICKMOVE. Budget said whatever was needed to get the contract. Statewide & Budget do not have poor customer service;they have NO customer service. This whole move has been a nightmare and I have not even finished unpacking yet. So far I have found sev-
eral items broken and some items that were packed in marked boxes for easy id are
missing. DO NOT TRUST BUDGET,STATEWIDE,OR QUICKMOVE. STATEWIDE IS THE WORST OF THE THREE.
