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Double Standards

Submitted this review about Broadway Express
Review made Live: 8/5/2010 8:05:00 PM
They require 5 business days notice to cancel your move in order to get a refund. They let me know less than 24 hours before the move that they could not make my delivery on time. I could not cancel because it was less than 5 business days. They charge you $300 per day that they have to wait around to deliver your goods if you are not available to unload. If they are late they will only refund you $100 per day. If you try to file a complaint with the BBB there response will include lies so it looks like they did nothing wrong. They will make no effort to contact you to remedy any situations.
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Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
Colorado
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2476
Quote or Order Cost:
2476