My wife and I had to relocate from WI to WA due to a job transfer. Moving across country was something new for both my wife and I. We contacted Nationwide Relocation (which was our first mistake) whom contracted out to Best Price (big mistake number two). What a horrible experience. For anyone reading reviews, please AVOID BOTH OF THESE COMPANIES AT ALL COSTS!!
Its funny how all the negative reviews center around the same themes...Over priced for service, absolutely no customer service and delays both ways. The workers for both pick up and delivery were the most unprofessional and useless people I have ever been around...I too had a guy take a dump in my bathroom after we had the placed cleaned! I think I would have been better off getting my neighbor's kids to help me out - broken English and the most excuses I have ever heard!
To get things started, I had payed extra money on a deposit to make sure we had enough space on truck for pick up. HA HA....Not only did they claim my goods were way over-weight, they could not fit all my things on their truck....They had to return 4 days later to pick up the rest. After that my stuff sat in storage where mice chewed through boxes and crapped all over stuff and items were damaged. The delivery was the same...Late and the driver wanted me to meet him to show him where I lived. We are now in the process of claims for damaged goods and delayed pickup and delivery.
Please avoid these idiots