all i can say is this, stay away!! the actual movers were wonderful but even their positive attitudes couldn't help the fact I had been ripped off and lied to by the sales. My husband wanted the cheapest price, and we got what we paid for!!! The salesman Brian promised me they would disassemble everything, including my sons backyard play pen but failed to tell anyone in the company i had it. When i told the salesman that everyone else was quoting me higher weight, he assured me they were wrong, he was the best and the most professional. 2000lbs overweight, and he says hes the best. Delivery was longer then i thought but reasonable. It was the sales that got me. Wrong weight, told me free packing with bubble wrap tape and all, paid 900 and then when I called Brian on the day of the move, he put me on hold and made other people tell me he was in a meeting. Hours later he told me they had my stuff and I was not allowed to move with anyone else. BEWARE!!!! I was stupid and didn't read the laws, WHICH THEY NEVER GAVE ME A COPY OF!! The movers were kind but the office and sales made me feel terrible. I am filing with the DOT because they did not give me a reweigh and demanded the full balance and not 100%. SCAMMERS!!!