Never use Bekins
Tina P.
Submitted this review about
Bekins
Review made Live: 10/21/2013 6:07:00 PM
I've moved at least 8 or 9 times and I never had such a horrible move as with Bekins. They stole a high powered telescope, an air conditioner, spare tires, tools and other things. A lot of stuff was damaged and scratched. They broke a leg of an antique chair and the seat of another. All our book cases were broken. We were moving our stuff into a storage unit from an apartment and a storage unit in San Diego. We were promised by the company that all our stuff would be delivered together although the apartment and storage unit were in separate places. They showed up with only our apartment stuff. The truck couldn't clear the entrance to the storage facility so they made us rent a U-haul so they could get the stuff in. Since they left half my stuff in the other storage unit they had to make another delivery. I asked the driver if he had another truck that would make it into the facility. He told me "Don't worry about it. I'll bring a difference truck that will clear the entrance."
They showed up a week later with the same exact truck. I asked him what happened to the truck and he shrugged his shoulders and told me I needed to rent another u-haul. I called the office and they did take this u-haul off my bill.
After they brought our stuff in the driver demanded I sign a paper stating all my stuff was there and undamaged. Starting with the most obvious, I asked him about the broken bookcases. He got right into my personal space and in the most threatening, vicious voice I've ever heard, stated "WHAT BROKEN BOOKCASES?" Never mind those bookcases were right in front of us. Both my husband and I believed he would become violent. I've never felt so threatened in my life. My husband wanting to avoid any violence quickly said, "no, nothing is broken" and I signed the paper.
Steer way clear of Bekins. They will steal your stuff and intimidate you when you notice anything broken. I've never been so scared in my life. I never even put in a claim because I was afraid that vicious driver would come to hurt my family. Now I'm out my stuff. I had to toss four large bookcases out since they were broken beyond repair. The other two bookcases we were able to repair, but with obvious damage. I really miss my telescope. I will never use Bekins again and I strongly suggest you don't either.
