Most dishonest company ever! Movers stole from me
Jacky
Submitted this review about
Beckens Moving & Storage Inc.
Review made Live: 2/17/2011 7:58:00 PM
I found them searching online. They hounded me to get my business, calling me repeatedly until I agreed to go with them. They gave me a decent quote, but when the movers arrived, they said "This is all?!" so I clearly did not have very much to move. The movers that came had on shirts from a DIFFERENT COMPANY. They itemized my things and even though I had said originally for my quote that I had a china cabinet, they did not tell me that it would be extra to properly pack it. The mover told me it would and I was forced to fork over more money which I think ended up being an EXTRA tip that he just pocketed. When my stuff arrived in Oakland it came in a huge beat up graffiti's truck and the different movers from those that had originally brought my stuff spoke little English and were hard to communicate with. The china cabinet that I had been forced to pay extra for--the glass had been broken, thanks a lot. Then what really upset me was the most valuable item I had, a BOSE iPod speaker I had just purchased WAS STOLEN. It was the only item missing. I called several times a week for weeks on end and I was treated horribly. They kept telling me to call back. They NEVER called me and I kept having to repeat my story each time. I have yet to be compensated for my broken cabinet or speaker system. As if moving isn’t motional and stressful enough to have this happen was very stressful and I felt cheated, violated and taken advantage of. I was trying to start a new life and here I was having to call the moving company EVERYDAY to try to get some form of compensation for items I entrusted with them. They showed no compassion and it was the worst customer service I have EVER experienced. No matter how low of an offer they give you, it is not worth it. They scam you, they operate with people who are shady and have no control over their employees, the companies they contract with and don’t care about your belongings or providing an honest service.
