Worst Experience..!
Deep Mckenzie
Submitted this review about
BR Movers
Review made Live: 9/30/2012 2:51:00 AM
Guys,
Don't go on 5 star reviews, they are given by BRMovers itself. You will see a pattern like either 5 star or 0 star. Definitely 5 star is from company itself and 0 star is customers like me. I will write entire thing in short words as I understand the customer who is reading do not have time to read entire post.
I got the lowest quote from BR Movers and finally I decide to go with them. Initially Victoria was very smart and told everything is perfect and I was happy. But then a guy came to my house to pickup the luggage started giving me a very large amount of bill and was saying this cannot fit in 200 SQ feet, this is almost 300 SQ feet and many other unknown charges and it reached to $ 2500 instead of $ 950. I was not having option and I dropped some of the old furniture and TV to trash and the price came around $ 1500.
After a week, I called Victoria and asked her about my luggage and she started to show her real attitude and told many bad words and finally agreed to give my luggage in about 10 days. I only know without my luggage how did I spent 10 days with my 1 year old child and my wife. Later on when I got my luggage there were couple of things were damaged and 1 thing was missing and in addition I got some other person luggage. That driver was Russian and was not at all friendly and talking to me in bad manner. I managed somehow and brought my luggage from an unknown place to my home as the truck was so large could not fit in my community.
I called back to Victoria and asked her about missing thing and told her I got some additional luggage as well. She did not respond me and hanged up the phone. I again called and then her Manger Vicky picked up the phone and finally they agree to pay me for the thing which was missing. That was a very small amount like $ 50.
In conclusion, I would like to tell all the customers that please be prepare and at on your own risk deal with this guy.
