After you receive a very competitive quote (remember you DO get what you pay for), B&B Transportation/Everything Moves does a “bait and switch” and will change your pricing from estimated volume square footage to weight, resulting in a much higher cost. I was told that the driver has the right to change your quote in an effort to save you money in the long run. Don’t try to argue, everything falls on deaf ears with this company. The fact that they request cash at the time of delivery BEFORE you see your goods should have been my first warning. Our items were located at the bottom of the truck and we witnessed the movers man handle, brake and damage the other items in the shipment in order to get to my items. Upon delivery I was horrified to see that my 1947 Trashcan jukebox was damaged. I paid an additional fee to have this fragile item “crated” and what I received was a blanket with cardboard and shrink wrap. When I tried to contact B&B to file a claim for the damage, I was shocked when NO ONE WOULD ANSWER THE PHONE OR RESPOND TO EMAILS.
If you don’t care about your shipment, customer service or basic integrity, then this is your company…and I wish you luck. Beware, this company also changes their name in order to run from their BBB reviews. Notice they have been in business since 1993, but only have BB ratings since January of 2012.
