My original move order was placed with Colonial Van Lines. I had no idea that they then broker the packing/shipping to another party. In my case, B&B Transportation. They arrived on time to pack my contents. They said my household good would arrive in a week. I had a guarantee delivery date, which was not met. I firmly believe they "pad" the materials they use to increase the charge versus the quote. I packed all of my own clothes in space saver bags. They took the clothes and put them in cardboard boxes with a ton of tape. When they provided the weight of the goods they said I was 1.000 pounds over the estimate.
I shipped less items than the estimate...so the math just doesn't add up.
When we arrived home, we had our stuff and someone elses stuff. They left all of the blue packing blankets as well.
Still trying to get them to come back and pick up the household goods that aren't ours and someone out there is missing.
Avoid them.