5 star service
Carlton Coleman
Submitted this review about
Atlantis Van Lines
Review made Live: 5/5/2021 10:31:50 AM
Every aspect of this company gets 5 stars but the highlight is communication. From the minute you connect with Atlantis Van Lines you're greeted with personal, friendly, highly efficient customer service. Emails are answered in 30 minutes or less, they call when they're 20-30 minutes away on both ends of the move, and the guys are very efficient, friendly, and flexible. A key feature is that you're locked into a flat rate. If you have a couple extra items, no extra charge. If you have some crap you forgot to pack, box provided and they pack it, no charge. Our project manager, who essentially led the move, was great. In just a few hours we developed a professional rapport because his team was so friendly. On the receiving end in our new house, we bought his team some drinks and a pizza since they were so great! We highly recommend this company. It is on the pricier end but definitely cheaper than many other companies.
