Wont show up!!!! SO RUDE
angry customer
Submitted this review about
Apartment Movers
Review made Live: 3/29/2012 5:37:00 PM
We needed to be out of our apartment on 3/26 (monday) so I called about 3 weeks in advance and talked to a very nice lady on the phone who scheduled our move. She gave me a time slot of 1-6 on the Sunday before I needed to be moved out and even got me a great discounted rate. So on Sunday, we are waiting and waiting until about 6:00 and they never showed up!! I called and called and everytime was either A) put on hold for 30 minutes or B) transferred at least 3 times to someone else. No one could figure out where my movers were! I started asking for management/supervisers and at this point am furious. They tell me that my mover got hit by a drunk driver and was hurt. I either think thats a flat out lie or do you only have one guy moving????? So they told me they would put me on the schedule for FIRST THING monday morning at 8am. So on monday, 8am rolls around, 9am, 10am...no movers. I thankfully did find someone that could move me last minute but that put us getting out of our apartment 2 days late and having to pay!!! I WAS FURIOUS! And no one would apologize or give me any answers. They finally called back around 6pm monday night to "'update me and give me feedback" I told them they sucked and wasted my time. This is my only review I have ever written about a company because they had absolutely zero customer service or respect. DO NOT USE THEM! THEY WILL SCREW YOU!
