mis handling furniture
david
Submitted this review about
Apartment Movers
Review made Live: 7/28/2009 8:48:00 PM
Please when you see a truck with no ramp and personal that don not have equipment, do not proceed with the moving.
It means that they are going to carry everything by their own forces and will probably break something. I got I wood chair broken and they will give me only 60 cents per pound. The chair is not too heavy but it is expensive. They do not put themselves on our shoes and do not care about their mishandling.
I saw one of this guys carrying my dryer (that is very very heavy) on his back from a first floor to the second. The truck did not have a ramp so they where passing the furniture from one person on the truck to another on the floor. They did not have dollies nor equiment to carry the washer and drier.
Aparment mover really sucks, now I had a beutiful dinning set with one chair less and this dinnig has been discontinued from the furniture store.
Todd Carpenter is the claims person that goes by the policy and do not care about our furniture. He dare to give me a 10% discount on the next move, sure!I will never get their services again, no way. Plus the stupid 60 cents per pound. Don Reynolds is the customer service guy very profesional to get our money but I have not have any apology at least from this guy.
