Don't use this company
Joe
Submitted this review about
Americas-Moving
Review made Live: 8/30/2011 11:10:00 PM
I went with America's Moving service because this website gave them five stars. I don't know how they got that rating...
Positives:
1) People who moved me out were really friendly (the people who moved me in were another story, see below).
2) The people on the phone at AMS returned my calls quickly.
Negatives:
1) Before the move AMS told me it would take 8 - 12 days. It ended up taking 21 days. Thankfully I had a place to stay in the city I moved to. If I didn't and I had to pay for a hotel, that would have cost me hundreds.
2) The people moving me in to my apartment couldn't pull their huge truck into the complex so they had to park outside the complex and walk my stuff to my apartment with dollys. They complained the whole night about how they had to do that. I know it's a pain, but this is your job, to move stuff. Don't complain. I had also told AMS before the move that I had three flights of stairs. Apparently they didn't tell the movers that and they were upset that they had to go up the stairs and complained the whole time.
3) The movers asked if I had Gatorade and were upset that I didn't have cold Gatorade waiting for them. Um... hello? I am moving in to my apartment, I don't have anything there. I offered them water and they scoffed at me because it wasn't chilled. I'm being serious.
4) Multiple dishes in my boxes broke. Why? Because they put the boxes in the truck upside down and on its side even though I clearly wrote "up" with an arrow on every box.
Do yourself a favor and don't use their service.
