Any good reviews are a matter of luck. AMS is not a moving company. They are an agent for moving companies. They don't tell you this but they take their cut as a deposit and then contract out the job.
My impression is that there were codes between the sales agent and the actual lead mover to let them know what price they really expected us to pay. They clearly undercut our estimate just to get our business. Then the lead mover who is actually from Royal Moving, worked us all day to let us know the price would go up. This was after arriving late with a too small truck for a 4 bedroom house, that was clearly rented and covered in graffiti.
I knew when he started discussing the authenticity of my designer handbag that we were in a for a snow job. It was totally inappropriate.
They finished at 10:30 at night and handed us a bill that was 160% higher than the original estimate. We eventually negotiated the price to about 30% above the original, but I still felt conned.
We ordered the full pack and now we are unpacking. They did a horrible job; treating fragile items poorly and over-packing other items in order to sell us more boxes. They actually wrapped tupperware in paper while folding my daughter's artwork. Nothing is organized. Things were just thrown hap hazardly into boxes. Nothing is marked. They didn't even manage to keep things from the same room in one box. Unpacking, I feel my anger rise every day.
Here is one trick I learned. They charge you by weight and the number of boxes you use. if they undercut the estimate, they charge you .60 cents per pound for overage that would have been .30 cents had they given me a higher estimate. So the trick is to go with a high estimate and come in under that number rather than have overage. In all, I learned a lot. The biggest lesson learned though, is don't use America's Moving Services.
