My experience with America’s Moving Services was completely disappointing at every stage of the moving process. The company was very friendly communicative at the beginning of the process, making promises that they would do everything they could to accommodate my schedule. This ended quickly once my moving date approached. They would not tell me when the moving truck was arriving until about 12 hours before it arrived. When it did arrive, the movers took over ten hours to move a small one-bedroom apartment (they took very frequent breaks). I was then told that the movers would arrive on that Monday, so I booked my plane ticket and arrived Monday morning. When the movers did not show up, I called AMS and they told me that the movers wouldn’t be there until Wednesday. When Wednesday came and went, AMS revised the arrival date to Friday, which then turned into Saturday. AMS never communicated the new schedules unless I called them first, and it was often difficult to get someone on the phone. When my items finally arrived, there was a significant damage to a number of items. They eventually settled with me for my inconvenience and damages, but it took them over four months of frequent calls and emails to get anything accomplish. I know moving companies have a bad reputation, and it is because of companies like America’s Moving Services. It was a terrible experience from an inconsiderate company. Avoid!
