These guys over promise and under deliver! They claim they are a company of integrity, but I can tell you that is not true. They are a broker, don't own their own trucks, and don't have their own employees. They have no control and you have no recourse. I moved from Colorado to Michigan and the mover was flown in to Denver, arrived at my house 4 hours away without a truck, laborers, or a plan. I had to call friends (and pay them), later to be deducted from my bill, and arrange to have my entire house moved into my garage because of their inability to plan a move. 2 days later they arrived with a truck and labor they found on the street corner, and loaded my belongings. Once they arrived in MI I had to once again unload my own truck with help that I had to obtain. None of my belongings were reassembled (per the contract) 2 items were missing and 3 items were broken. No compensation was given. Most of my belongings arrived in MI, but they intentionally left my hot tub, vacuum, fan, garden hoses, and garden tools at my house in CO claiming they'd go back and get it. These items were all on the inventory prior to the move, so they knew about the hot tub. They never returned a call, never promised a date, just said "we're working on it". 3 weeks later I reported them to the Better Business Bureau which ticked them off. They told me that I have to call the 'mover' (their subcontractor) to resolve the issue. I have to hire another company to bring the rest of my belongings, to the tune of an additional $2,000.00. My advice is to hire a company who is a member of the AMSA and who is NOT a broker. Visit www.moving.org to get all the details to protect yourself. I hope this helps someone NOT get screwed.
