Never Use This Company!!!
Tee
Submitted this review about
American Movers Group
Review made Live: 4/21/2011 9:19:00 AM
I have no doubt in my mind that any positive review by anyone for this company is an inside job! What a bunch of liars! First, they told me they were not brokers. Soon after I signed the contract and the movers were not showing up, and I contacted them, I was given the tel number of the driver to contact him. I did. It was not the driver but another guy who told me they were actually the movers. He then proceeded to add $500 on top of the binding quote I was given. I have never experienced so much frustration. Never showed up on time to pick up and kept lying thru their teeth about the delivery date and money. Figures must have been modified like 10 times! I called American Movers to complain and was put on hold for ever. I called back and was told someone would call back in 10 minutes. Yeah right! I sent numerous emails and got not one response back. I will file a major complaint with this company at BBB. Eventually when my goods were delivered, they were broken, they refused to assembly the stuff they broke down. They even left an extra luggage at my place - I can imagine the frustration of the whoever owns that piece of luggage now. I am amazed that with this level of service, they are still in business at all.