AMERICAN MOVERS GROUP/NORTHERN AMERICAN VAN LINES/SOUTHWEST MOVERS/ATLAS MOVERS LLC
SUICIDAL
Submitted this review about
American Movers Group
Review made Live: 11/4/2010 6:39:00 AM
THIS COMPANY GOES BY ALL THE NAMES ABOVE-AND MAYBE MORE? DO NOT EVEN THINK OF USING THEM - PLEASE - I AM BEGGING YOU!!!!!
I PLANNED MY MOVE FOR 2 YEARS AND MIKE WAS SO HELPFUL - TILL I HAD A PROBLEM AND NEVER HEARD FROM HIM AGAIN! THEY DID NOT ANSWER THE PHONE - THEY DID NOT CALL BACK AND DID NOT SHOW UP THE FIRST 2 DELIVERY DATES!
THEY ARE SO BAD THAT THEY ASK FOR CASH UP FRONT BEFORE DELIVERING YOUR STUFF -DOESN'T THAT TELL YOU SOMETHING!! I WOULD NOT PAY CASH UP FRONT WHEN THEY FINALLY DELIVERED MY STUFF SO THEY TOOK IT BACK AND ARE NOW CHARGING ME FOR STORAGE ($800 A MONTH) AND $1,600 FOR TAKING IT BACK TO THE "CLIMATE CONTROLLED STORAGE FACILITY). THEY COMMIT FRAUD AND BREAK FEDERAL LAWS ROUTINELY AND LAUGH AT YOU WHEN YOU TRY TO RESOLVE THE PROBLEM WITH THEM. I ENDED UP WITH OVER $3,000 MORE THAN THE "BINDING ESTIMATE" THEY GAVE ME BECAUSE THEY WERE AT MY HOME UNTIL 3:00AM BREAKING DOWN EVERYTHING I OWN INTO LITTLE PIECES SCATTERED INTO OVER 600 BOXES!!! OF COURSE NOT BOXED TOGETHER WITH THE OTHER PIECES OF THE ITEM - THEY ARE IN ALL DIFFERENT BOXES!!! THEY SAID THEY HAD TO DO THIS TO KEEP ANYTHING FROM BREAKING - EVEN FOR PLASTIC AND WOOD SHELVES?? THEY BROUGHT A TRUCK THAT WAS TOO SMALL SO THEY COULD TELL ME I HAD MUCH MORE THAN THE ORIGINAL ESTIMATE OF 12,000LBS AND I COULD EITHER TAKE MY CHANCES WITH WEIGHTING THE TRUCK - WHICK I COULD NOT ATTEND WHEN IT WAS DONE - AND HAD TO TAKE THEIR WORD FOR IT OR PAY A FLAT PRICE OF OVER $3,000 MORE THAN THE ESTIMATE! I HAD 3 COMPANIES GIVE ME THE SAME ESTIMATE AND WHEN I MOVED THE LAST TIME IT WAS ONLY 9,000LBS. PLUS I HAD TO LEAVE MY WASHER AND DRYER AND EXPENSIVE OUTDOOR FOUNTAIN AND OTHER THINGS BEHIND!!
I HAVE MOVED MANY TIMES AND HAVE NEVER GONE THROUGH ANYTHING LKE THIS!
THE THREE PEOPLE THAT CAME TO MOVE ME WERE FROM MEXICO AND TOLD ME THAT A 10% TIP WAS WHAT THEY NORMALLY RECEIVED FROM THE CLIENT!!!!!!!
I AM SURE MY STUFF WAS CRAMMED INTO THAT TRUCK SO TIGHTLY - AND HANGING OFF THE BACK - THAT IF I EVER GET IT BACK NOTHING WILL BE IN WORKING ORDER ANYWAY!!
AND I BET THEY HAVE CALLER ID AND WILL NEVER ANSWER THE PHONE AGAIN TO REIMBURSE ME FOR THE DAMAGES.
CALL THE DEPT. OF TRANSPORTATION IF YOU DO NOT BELIEVE ME AND ASK THEM - THEY WILL TELL YOU THEY HAVE HAD 10 COMPLAINTS THIS YEAR ABOUT THESE MOVERS AND MINE WILL BE THE 11TH!!!!!
THEY ARE HOLDING MY STUFF HOSTAGE AND THE BILL IS CLIMBING. I HAVE TRIED TO GET THEM TO DROP THE $1600 CHARGE FOR THE PRIVEDGE OF TAKING MY STUFF BACK AND THEY WILL NOT BUDGE. I JUST WANT MY STUFF BACK AND NEVER WANT TO THINK ABOUT THESE PEOPLE AGAIN. I REALLY CANNOT BELIEVE THEY ARE STILL IN BUSINESS - I THIK THEY HAVE 1 TRUCK OF THEIR OWN.
IF THERE IS A GOOD ATTORNEY OUT THERE THAT CAN HELP PLEASE WRITE TO ME!!!!
