Too much lies and surprise
Qingqing Li
Submitted this review about
American Home Movers
Review made Live: 5/17/2014 10:32:00 AM
I have long distance move specially for the pool table. I called multiple times to verify they handle pool table. The guy (steve) told me they do this all the time and having special packaging for the slate and charging $250.00 more for the pool table. I called multiple times to verify before deciding to go with this company.
The pick up guys showed up and never knew there is pool table. They never disassemble a pool table before. They just did it.
The delivery is another joke. First call to delivery, I was reminding them about pool table again to ask reassemble the pool table. Being told by driver, it won;t happen. After negotiation, they said refund me $250.00 but I have to find the guy to reassemble. They won't refund me insurance I bought for the pool table.
Then on the day of delivery they called me saying by google map, they can not drive big truck to my home, so they want another $500 to rental a Uhaul. They also said, between long carry charge and shuttle charge, they pick shuttle because shuttle make more money and make truck more closer and their job more easier.
Highly discoverage people to use them. Not sure why they even made list to good ones. I looked at the list before deciding to go with them. But regret ever since.
Will file a BBB complaint
