American Choice Van Lines staff was easy to deal with and no-nonsense. We got what we asked for and when the movers realized the truck was going to be too small, the movers and the office sent a second truck and driver at the same cost without even mentioning it to us as a problem. The move went smoothly; the time/cost was what we expected; the gentlemen who moved us were truly delightful. We haven't completely unpacked everything yet, but so far, it seems they moved our entire two bedroom apartment without a single item breaking. These folks are superb.