very professional and efficient service I've ever had.
Lilly McMillan
Submitted this review about
AmeriCarrier Van Lines
Review made Live: 7/12/2010 6:16:00 PM
I would highly recommend these movers: All I can say is wow! These guys made my move so incredibly easy. I was moving into a luxury condominium building that has very strict insurance requirements. A man named Alex from the mover's office immediately contacted me once I accepted their bid. He and I were in contact the entire time up until the day of the move. He was available all of the time and even responded to my e-mails on weekend. He was extremely helpful in providing all of the paperwork my building needed. He worked directly with the management company and I did not even need to be involved. About a week before the move I needed to add my big screen TV to the job. They were more than willing to accommodate my request and we negotiated an additional fee for the TV. On the day of the move, they were 15 minutes early, which was impressive, based on my experience with other movers. They brought an extra mover who was not originally in the quote and did not charge me extra. They knew exactly what they were doing and had an assembly line of moving boxes out the door and pushing them on rolling carts to the service elevator and out to the truck. They wrapped my sofa and bookcases before moving them. My big screen TV is incredibly awkward to move and they did a phenomenal job of wrapping the whole thing and they carefully moved it to the truck. They had moved me out of my old apartment in 1.5 hours including 60 boxes and several pieces of furniture. They drove the four blocks to my new apartment and started moving everything into the new place immediately. They were extremely careful on the move-in and asked me where each piece should go. They were courteous and efficient the entire time. None of my items were damaged and there were no marks on any of the walls. They unwrapped all of the wrapped items before they finished. In total, it only took the movers 4 hours and 15 minutes to move me from my old apartment to the new one, which is incredibly impressive. I ended up having more stuff than originally planned and they did not charge me any additional money. Overall these guys were professional, courteous, and efficient and they kept to their agreement of the flat rate that was originally quoted to me. With moving being as stressful as it is, Americarrier made it as easy as possible and I would highly recommend them.
