Awful. They underestimated my stuff, then overcharged me (my 1.5 cubic ft boxes were then listed as large 3 cubic ft boxes... thus they charged me an extra $300). When they came to pick up my stuff, I was told Wednesday afternoon (1-3PM, they said, on Wednesday morning) XXXthey didn't show up until Wednesday, 9PM. They did not call me at all about delivery - I had to call to get estimates. They said Friday or Saturday, which became Sunday or Monday. And whatever time they get there - if you are not there (let's say you have a job and actually WORK), you pay $75 for every hour they have to wait. But they make YOU wait ridiculous amounts of time for them (8 hours for my pickup, to be exact!) Horrible awful company - they outsourced my pickup - someone called MID Moving. It was just awful and I will never use them again.