exceeding expectations
Austin K
Submitted this review about
AmeriCarrier Van Lines
Review made Live: 11/15/2010 10:18:00 AM
I hired an AmeriCarrier agent to move my wife and I from a 3 bedroom house in Van Nuys, CA to a 3 bedroom in Sandy UT. After hearing about a lot of horror stories, We were prepared for anything. Before we actually hired anyone, we called 5 or 6 movers that we heard about with a decent reputation. Those that would not do a on site evaluation, with an estimate based on that, we discarded. From there we narrowed it down by service and the intangibles (did they sound like they are making up numbers just to get our business?) based on all that, and the sales person, who was most knowledgable, and gave us advice as to how to minimize our moving expenses, we hired AmeriCarrier. When the movers arrived right in the middle of the time window, we were relieved. 3 men arrived, and the foreman spoke with me, he and I went over the arrangements I made with the salesperson, and we agreed as to the time that we are starting the move. To make a long story short, I have never seen such a bunch of energetic, fast moving workers. They had our entire house clear in less than 4 hours. (no mean feat considering that we'd had 100+ boxes, beds, fragile objects, daybeds, computers, and a very heavy file cabinet). We hit a few snags on the actual move part, but that was entirely my fault. (remind me to downplay mapquest's driving directions). On the unpacking part (at the destination) the management gave us a few rules, which slowed things down a bit. but these guys still worked hard. After unpacking all the important boxes (which were also fragile), it turns out nothing was broken, or damaged in any way. The estimate was close to the actual cost, and everything went better than ever expected.
