PICK-UP: A&O MOVING COMPANY IS THE BEST!
OMAR and ARTUR - Came to my house in L.A. this weekend to pick-up furniture and boxes for a move to Reno, Nevada. They were on-time, very respectful, carefully wrapped and handled everything, and did a quick job. Omar wrapped plastic wrap and furniture pads around each article of furniture. Omar had a sense of humor also. Since it was not a whole house move they arrived in a semi-long enclosed trailer towed by a big pick-up truck, not a huge moving semi. OK with me.
We had everything located in one room for them to make it simpler, with all non-furniture already packed in boxes as they requested. *I recommend writing your name and delivery destination on each box since I didn't see them label anything.
They said the locked trailer will be stored in their lot until they leave for delivery later this week.
I am hoping I can give a similar glowing report about the delivery, which I have requested for next weekend.
The booking process was more of a journey, calling and e-mailing multiple companies for quotes. I finally settled on "Alpha and Omega Movers" under the A&O Moving Company name. They quoted me a "flat rate" based on the list of items I e-mailed them and this is the rate on the contract. Although I was told beforehand to pay 50% at pick-up, using cash or lthough they weren't the cheapest).
Addendum - A NO-HASSLE, NO-PROBLEM MOVE, COULDN'T BE BETTER!
-Omar, Artur, and Serg arrived as scheduled, on-time, to the Reno delivery destination a week later as I requested. Other companies wouldn't great customer service. Omar and Artur even managed to fit my long sofa bed through the small foyer of my new place - sorry it was such a tight fit- Omar took the door off its hinges to provide more room and Artur replaced them.
***HIRE THEM if you want a stress-free moving experience, they were worth very dollar $2,300. And please don't forget to give them a $$ tip + water, soda, and cookies for the long trip from L.A. to Reno. I will use this company again if I ever need to make another long-distance move. The moving crew (Omar, Artur, and Serg) are what made this a 5-STAR (the highest) rating. I hope they get a big $ raise, they deserve it.
Note: I am BBB freak, I have no relation to this company or any of their employees. I was skeptical and worried when I arranged the move but I am so glad I chose this company.