Thousands of dollars worth of damage.
I was quoted around 2k to move across the country. The price changed on me to over 5k when my plane was leaving in three hours and they had half my items or more packed into their truck.
They gave me about 12 hours notice at the last minute after they had already given me a pick up date and time. They did this again when it was time to deliver my items. They gave me 1 hour notice this time and demanded over 2k in cash (after banking hours, this is nearly impossible to get). When I told them that I could not meet them there on such short notice, they threatened to place my items in storage and charge me daily.
Many of my items were destroyed and many items of value mysteriously 'missing' from my shipment. Many boxes had been gone through and re-packaged.
My Passport was missing from the shipment, pain medication was also taken, as well as a bed frame and jewelry.
One of my boxes had evidence of rodent infestation with gnawed through holes and rodent feces. The box itself did not contain food or anything that would attract rodents.
I reached out to the owner for help. He said he would help and then never returned my call.
Edit: On 8/20/13 somebody named "Alex" contacted a colleague of mine and according to my colleague, threatened to retaliate by giving negative reviews online to his business. I have a voice message from the same person, threatening to slander me online if I do not delete my reviews. If this is how they handle customer complaints, how do you imagine they will handle your personal items?
