Alpha & Omega made our move across the country so much easier than we expected. The man who came out and appraised the move was very knowledgeable and really helped me save money on my move. I didn't know it at the time, but a move across country involves being charged by weight, so it was important to throw out all the unneeded items. The appraiser walked through the entire house so we could get as exact a quote as possible. Thanks to the appraiser's advice, after everything was done, we came in under the quote because I knew to throw out anything I didn't really need. That's why I rated Alpha & Omega so high on honesty.
Plus, even though I was still in the process of packing, the movers helped me round up the last items and provided extra boxes. They even helped a little with the packing by taping up some boxes and didn't even charge me. That's why I rated Alpha & Omega so high on customer service.
We flew to Colorado, and we stayed in a hotel a couple days before our furniture arrived. The driver brought the truck around about when Alpha & Omega said he would. We were able to talk to the driver on the phone, so we knew when he was coming with our stuff as far as the exact delivery time.
The movers were fast and efficient on both departure and arrival moves, and none of our precious antiques were damaged.
Alpha & Omega contacted me to write this testimonial.
