I wanted to take a minute to express how happy I was with the service I received at Alpha Moving.
Jeanne.G
Submitted this review about
Alpha Moving & Storage
Review made Live: 4/20/2008 8:18:00 PM
I wanted to take a minute to express how happy I was with the service I received at Alpha Moving.
I called your 800-number looking for a small move to be made to a vacation home within a few days. Frank Schepis took all my info and assured me he would be able to help out. He was very friendly (and funny) and helpful. He gave me a price quote and explained what I should ask about if I was going to shop around. I explained that the date wasn’t definite because we were waiting on a certificate of occupancy.
He told me not to worry he would work it out if I had to switch dates.
I was going to shop your price but quite frankly Frank was so accommodating and helpful I decided just to go with your company.
I inevitably had to cancel my date and put my move on hold. When I was ready Frank quickly rescheduled the move. My new date was set for Wednesday, and I called on Friday to see if I could change the time because I didn’t realize if I started at my home between 2 and 4 I would be home too late on a school night for my children. Frank wasn’t there but whoever answered the phone said-“ no problem I’ll help you reschedule”.
On Sunday, the movers (Erez, Boaz, and Istvan) came on time, were extremely courteous and hard working. They worked hard not to damage any walls or floors and were respectful of our things. They were happy to take anything I needed to take last minute and kept telling me they had plenty of space in the truck if I had anything else. I was very pleased with the way I was treated and the whole job in general. I have used other movers for three small moves and one large move in the last five years and they were not pleasant experiences. Thank you for making this one pleasurable.
Sincerely,
Jeanne G
