Allied makes me work and breaks my stuff
Norman
Submitted this review about
Allied Van lines
Review made Live: 9/6/2007 2:16:00 PM
I hired Allied through McVay Transfer and Storage in Kent, Ohio, and all my interactions with them have been positive. The loading of my household goods in Ohio was done extremely well by a professional, experienced and fully-staffed crew.
Unfortunately, the unloading (in Michigan) was quite different. In my opinion the crew was too small for the job (only two people) and lacked the experience to do it well. While the workers were courteous and friendly, they seemed like a crew without a leader:
- The crew arrived late, and the unloading went very slowly. By late morning it became obvious that if the job was going to be completed in one day I would have to help. Therefore, I spent the late morning and afternoon as part of the crew, moving as much material off the truck and into the house as the crew for which I was billed.
- The crew managed to break our television (now inoperable) and also rip the front leg off our piano. I specifically asked the crew to handle the piano with care, but it looked as if they had never moved one before.
- We were also led to believe during our estimate that the movers would re-assemble items such as the bunk beds, bed frames, etc. upon delivery. None of that was done.
It was frustrating to pay more than $4000 for this move, and have an unloading experience that was not much different from renting a U-haul and unloading it myself with some buddies.
