Con Men
Dave
Submitted this review about
Allegiant Van Lines
Review made Live: 6/6/2013 6:35:00 PM
We first contacted Alligent back in December to get quotes on moving, we went with Alligent because they came in at the most resonable price. We schedeule the move at first for sometime in June, we changed it to May once we had housing secured and my daughter out of school. The date was set for 5/21. The original estimate was for 8500 lbs. Julian called me about a week before the move and re-evaluated the estimate to 10,000 lbs and increased the price. We had already made a $1300 deposit, then with the increased weight we paid another $630 deposit. We got a call Monday night late in the evening saying they had to go to there back up date of 5/22. I talked to a Sheri and explained that it would not work, her words were she would call me back, never did. When I finaly got in touch with someone the next day I was told movers would be there Weds. morning, then got called they would be early Weds. afternoon, they finaly showed at 6PM Weds. Movers asked where they could buy boxes, as they had none. This was suppose to be full pack. After he reviewed what we had he said it would cost $15,000 to move our stuff. After arguing with Alligent and there people they brought the estimate down to $10,000, more arguing they then said they would take what they could up to the $6500 original estimate. Told them to leave and rented a U-haul to move myself. I have tried to contact Mr. Simon numerous times and will not call me back, I have yt to be told weather I would get my deposit back, just over $2000. This seems to me to be the classic bait and switch from this company, rip off. I have moved 18 times over the last 28 years from overseas and many places in the states, this is by far the worst I have ever delt with in my life. I would not recomend this company to move a wagon, ever again. And yes I am in the process of contacting a lawyer to get this resolved. On a positive note, Shannon in customer service has been a great deal of help and promtly returns calls. As far as anyone else, worst I have ever delt with. Feel free to contact me for details, my e-mail is ddegr73926@aol.com
