This was my very first move that I've had to pay for since I've retired from the military. The movers were very professional and on time. They packed my items very expeditiously. My items were delivered as expected with minor damages. This was a plus for me. I would definitely recommend this company to anyone. I had to place my move on hold because I had not yet received a firm job offer. This was no problem. I was able to call the company back when I received my firm job offer to schedule a pickup of my items. My items were picked up as scheduled and actually delivered the day after I arrived at my new location. This saved me money in hotel fees. Great experience! Chrystal was great. She was out one day because she was sick, but someone picked up for her and gave me call ~ great customer service.