I recently accepted a new position in Charleston SC. I only had two weeks to find a home, find a mover and pack up a 4 bedroom 2 bath home. I phoned several “national” movers and was impressed with the speed and service I received from Gene the “salesman”. After going through the entire contents of our home and All State placing the information on their computer program, I was told our entire house is estimated at 8,900 lbs. and the estimated cost would be $4,200. I was not comfortable with this total, it seemed low. I asked All State to send a professional estimator out to our home to physically look at all of our household items and come up with an accurate estimate based on true household items, not a computer program. To my surprise, the “professional estimator” from All State claimed our move would be only 9,100 lbs. Trusting the “professionals”, my wife and I decided to stay with All State. The nightmare begins. We were told to expect a phone call 48 to 24 hours before the mover would be at our house to pick up our items. We received a phone call at 4:30 PM on Sunday that the movers would be at our home between 12:00 and 1:00 on Monday, May 18, 2015. The movers arrived around 3:30 Monday with a 27 foot truck, (we were told by All State it would be a semi). The mover (Route 66 Moving) immediately told us we had way more than 8,900 lbs. and the mover did not know whether all of our belongings would fit on their truck. At midnight, we were told some of our household items would not fit on the truck and would be left behind. We were also told our household items would weigh more than 14,000 lbs. We were caught in All State’s trap. Their game plan is to low ball your household weight and cost estimate to get you as a customer and then hold your household items hostage until you pay the entire additional fee. My wife and my move from Charles Town, WV to Summerville, SC cost us over $8,000. This amount was almost twice the quoted price. Pay attention to the reviews you see on line. All State Moving is as BAD as people say they are. DO NOT HIRE ALL STATE MOVING.
Kerry.
