Lies were consistent throughout
JH
Submitted this review about
All Star Moving Services
Review made Live: 12/31/2012 5:39:00 PM
Cross country move, they promised my belongings would not be offloaded from their truck throughout the move. This was a lie, a different sub-contracted carrier delivered my belongings in a different truck. This lie, initiated by their sales lady, Monica, was also the same lie I was told by the supervisor that picked up my belongings. Not just a simple misunderstanding. They will refer back to fine print occassionally and talk to you like a dog. Shame on me for not reading every single word.
Price quoted on the phone and contract signed was HALF what the moving company decided they wanted to charge me AFTER loading my belongings. Some of my belongings were bulky and heavy, which was clearly communicated to Monica.
Some of my belongings were damaged, including furniture I paid extra to have them wrap and prepare for moving. Whole boxes of dishes were shattered (not just a light drop).
Terrible, terrible experience. DO NOT USE THESE GUYS!!
