Dishonest, poor service and untrustworthy
Justin
Submitted this review about
All Services Movers
Review made Live: 6/24/2014 8:57:00 PM
List of complaints from recent move (Washington to California):
- Bed slats missing
- Large scratch and dent on table stand, glass shelves also scratched
- Edges of couch are clearly scuffed
- Delivered a box that isn't ours!
- Company has made no attempt to speak to us despite over 10 phone calls and voice messages to them explaining the situation. We are clearly being ignored after repeatedly asking for a manager that we are told is not currently in the office every time we call. All Service Movers have never called us back.
- Did not pick up on time despite "guaranteed pick up date" on contract
- Caused issues with our landlord by not picking up on time and delayed our interstate journey significantly.
We were told that the company uses all their own trucks and are not a broker. This is incorrect as they clearly used other moving companies for the move and never used their own trucks. The delivery drivers actually told us that the company we used are brokers. I was also told that the company is a local company from Seattle/Tacoma. This is clearly another misrepresentation of the the truth as they are based in Texas not Washington.
Calls to managers were received in Texas. They refused to contact us when there were problems with our move. All Services Movers are clearly lying to customers about the way they do business, falsely assuring customers they are not a broker and use all their own trucks.
Do not use this moving service under any circumstances.
