Save yourself the hassle and go with someone else
Justin Noland
Submitted this review about
All Services Movers
Review made Live: 6/24/2014 2:42:00 PM
Absolute and total rip-off! So far, I have basically given thousands of dollars just to have my stuff stolen from a moving company. This is easily the worst moving company I have ever worked with and I urge anyone reading this, please, please, please, spend your money with someone else!
First, the estimate...
Rosa came over to my house not once but twice to make sure the estimate was as accurate as possible. The second time she came over we were nearly 100% packed up, so it was just counting and creating a list of items for the estimate.
The estimate was $5,002.50
When the movers came, they initially laughed about the estimate. Then they started packing everything up. They were almost entirely packed up and the lead guy came up to me and said the total was going to be nearly $8,000. Rosa our "estimator" was off by $3,000!!!! Seriously?? I told him no way, take my stuff off the truck and forget it. He then came back and said, well, we can do $5,600 but I can't move your couches, they won't fit.
So now we're $600 over but not moving two couches, one love seat, one armchair, and an oversized ottoman... Did Rosa miss that large set of furniture right in the middle of my living room?
Finally, needing to get the move going. I said fine and went with it. Needing to get out of my house that day and on my way to California, I asked the lead mover if his guys could help me move the couches outside so I could just put a free sign on them (there goes more of my money). He said not to worry, then proceeded to wrap them up and put them in the moving van because he knew a guy that might want them... so they did fit?
Literally, right in front of my eyes, the movers STOLE my couches and charged me more to do it!
We are now 10 days later and my stuff hasn't even left Houston. When I call to get an update, all I get is the run around. We'll call you later. You need to call between 3-5pm. Sorry you called after 3 and we're closed. Someone will be here to pick it up tomorrow. No, no one has picked it up yet. Every single person I have talked to has been rude and decidedly uncaring. I am sorry to inconvenience you, but I'd like to know where my stuff is.
Oh, did I mention they promised me that it would be delivered 5 days ago!!
I am nearing the point of writing off all of the stuff I had shipped and just filing a fraud claim.
Do not choose these fraudsters. They will take your money, steal your stuff, and never fulfill any promises. They are an absolute joke.
