They were fast, efficient, unfailingly polite and good-humored even though they carried some extremely heavy boxes (books and worse, my husband's 500+ records) up to a fifth-floor walk-up. I cannot praise them enough and I only hope that their backs are not completely broken after moving so many people because they really do work hard and are incredibly honest. They are the fourth set of movers that I have had in less than 3 years and they are by far the BEST. I only hope that they are still in business when I move again because I really do not want to use anyone else.