Surcharge...was not told there was one
Shirley Overstreet
Submitted this review about
All My Sons
Review made Live: 3/11/2013 1:31:00 PM
When I called for the rates I was told it would cost $84.00 an hour plus $84.00 for their transportation cost. That was it....but when the move was finished, I was told the bill was about $125.00 more and when I questioned it, I was told there was a Surcharge for gasoline (it was a 30 mins drive). I told them I had not been told about a surcharge when I called for rates.
I was asked to put down $100 the day before the move (that should have sent off an alarm) but i paid it by credit card and then when the bill was paid I was charged the full amount (without the $100 deduction)....I called on it later when I realized what had happened and was told it would be credited accordingly.
We will NEVER use this company again. Movers were rough on the furniture also.
