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DO NOT USE THIS COMPANY!!

Submitted this review about All My Sons
Review made Live: 8/22/2011 10:15:00 AM
Wow, where do I begin. Internet calls them a top-rated moving company? Not by a long shot. We moved previously with Allied Van Lines, and they were excellent, All My Sons does not even come close to competing with the quality of their service, and we payed the same amount!! They were late and unprofessional, we payed for the full packing service, and the packing was so poorly done, it looked like it had been done by a bunch of 12-year-olds. For example, light bulbs packed at the bottom of a box, candles placed in a box without being wrapped so they were dented and scratched, plates broken, toys stuffed into a box too small so the top was smashed down, our mattresses were not properly wrapped so they were badly scuffed up and dirty...I could go on and on. It was pathetic. When it came time to unload, there were only two workers, so it took all day, they did not set up our beds and other furniture like I was told they would. There are also some rails missing that we need for my dresser with mirror, so now we are unable to put that back together. There were a couple of small bookshelves that were completely smashed and destroyed. The entire service was done so carelessly, I wonder how this company stays in business at all. Very disappointing to have a service so poorly done and pay as much as we did...they did not discount us hardly at all, even though they knew about all the damaged items, and the follow-up was non-existent. I had to keep calling myself to take care of the claims process. I would certainly never use them again, nor do I recommend them.