Worst moving experience ever!
Marcia
Submitted this review about
All-My-Sons-Moving
Review made Live: 6/8/2014 7:20:00 PM
All My Sons Dallas was a completely horrible experience. I used them because the last time i moved was reasonable, but I will never use them again and I am telling everyone not to ever use them after this experience. They were 2.5 hours later than the latest time I was told. The manager then proceeded to tell me that I would have 3 movers for the price of 2 to speed it up since they were so late. Once they arrived however, one was "sick" and just sat in the truck the whole time. All the guys were way too young and clearly not knowledgeable on how to quickly and effectively move things. My previous experience included 2 stops to pick up items and then carrying everything up 3 flights of stairs to a 1 bedroom apt and only cost $368 total. This was of course my expectation this time if not less because I was simply moving to a different apartment in my same complex! However the guys were so slow and tired because they had been working since early that morning so it took them 6 whole hours and I had to pay over $700... For a 1 bedroom! Don't do it!!! The manager was also very rude to me each time we talked and I tried to share my case that every expectation I had was not completed. The worst part of all was that they charged my card in the middle of unloading for $565 and so my thought was the manager realized they were going too slowly and that was going to be my total no matter what. Why else would they charge then and not at the end? But after they had left, they called and said they were sitting outside my apt and would be there till I paid the other $150 that I owed because they didn't finish till 11:15 at night! As a young woman I felt completely taken advantage of and pressured so I paid it. This was the worst example from not only the movers, but the management! He actually argued me by saying his guys deserved all that money because they had been working hard since 6am! If you ask me, they are to blame for over working their movers. How could anyone be expected to do their manual labor job effectively for 17 hours!? If I had these guys first thing in the morning, I guarantee you it would have taken 3 hours. It is not my fault that they were tired and slow at their job. I should not have to pay for that! This is not the last they will be hearing from me because this whole experience was completely unfair and ridiculous. They don't even deserve to be called a business by the BBB if this is how they are going to treat their customers!
