REPREHENSIBLE
Kelly Davis
Submitted this review about
All-My-Sons-Moving
Review made Live: 8/6/2013 2:08:00 PM
THIS WAS THE WORST I HAVE EVERY EXPERIENCED!! WHO EVER IS IN CHARGE OF THE OFFICE STAFF NEED TO DO A MASSIVE REHIRING. THEY ARE COSTING YOU MONEY AND IF YOU DONT MIND LOSING THE MONEY THEN INVEST IN CUSTOMER SERVICE SEMINARS.
FIRST THEY CALLED THE DAY BEFORE MY DELIVERY TO SAY THAT INSTEAD OF A.M. THEY WOULD BE THERE IN THE AFTERNOON. AFTERNOON NO DRIVER I CALLED THEM TO GET AN ETA BY THIS TIME MY FRONT YARD IS FILLED WITH FURNITURE AND THEY SAY IT WILL BE COUPLE OF HOURS??? HOW MANY? ARE WE NOW TAKING 3PM??? I AM LIVID. 5PM RECEIVE CALL FROM DRIVER THEY ARE IN DELAWARE AT LEAST 2 HOURS AWAY AND ARE JUST FINISHING THE FIRST JOB DID I STILL WANT THEM TO MOVE ME TODAY?????? THEY DONT KNOW WHAT TIME THEY'LL GET HERE BECAUSE IT'S NOW RUSH HOUR!! WE ARE NOW TALKING ABOUT NIGHTTIME 8PM ISH!! MEANWHILE HALF MY HOME FURNINGS ARE IN THE YARD.
TO MAKE MATTERS WORST THE GIRL AT THE OFFICE WAS JUST HORRIBLE. I AM NOT BY ANY MEANS A VIOLENT PERSON BUT SHE DID MORE THAN PROVOKE, I PROMISED THAT IF THIS WAS NOT RESOLVED THAT THEY WOULD BE SORRY. SHE TOOK THAT AS A THREAT AND CANCELLED THE DRIVERS. NEEDLESS TO SAY THIS WAS MY INTENTION TO WRITE A REVIEW. I IMAGINE SHE GETS THREATNED ALOT.
THE COMPANY I ULTIMATELY WENT WITH WERE THE BEST. ABBA MOVERS LLC 4104842050 GAVE BETTER PRICE HAD 3GUYS VERY PROFESSIONAL SCHED FOR 930 THEY ARRIVED 9:15A, TOTAL TIME UNDER 5 HOURS AND NOT ONE INCIDENT.
