SCAM
Robert
Submitted this review about
All-My-Sons-Moving
Review made Live: 11/27/2012 1:24:00 PM
This company is unbelievable. They overbilled me by an hour and then added on a credit card fee and a fuel charge fee of 12%. This is a scam!!!
So I called initially to get an idea of the cost it would be to move out my condo and not all furniture was moving. I was told it should not take more than 2 hours of move time and 1 hour of travel time @ $99 per hour making it around $300. So when it came to the billing and I was told this would take place by the driver before they unloaded any pieces the total bill came to $479. I knew that was just absurd given it was a total of 3 hours including travel. I stated I am not going to sign this or initial the paperwork and they told me they would not unload my furniture. So I signed it. The driver Mickey who I couldn't understand and was clearly trained to be a hustler and make these bogus hours. So I questioned him several times to give me the breakdown and he couldn't. I'm an Accountant and I KNEW I was in the right. So he said contact the Assistant Manager tomorrow morning "Chad". So their office was closed but I went ahead and left 3 detailed voice messages for Chad. So here is the icing on the cake. The other driver was all secretive and called me over and said that I was correct and you should receive a credit. And that this company does this all the time. So Chad didn't even call me back this morning, I called him and he couldn't even make sense of the 4 hours plus all the fees that were never told to me by anyone. I told him I would dispute this charge with my credit card company. Thank God I didn't pay cash. Now that I'm aware of this and saw online how many such complaints other people have encountered how is this company still in business. DO NOT USE THIS COMPANY. I did dispute $130 of my bill with my credit card. Thank God I did not pay cash.
