Because of my job, I move at least once each year. That being said, I'm sure you can understand how many different moving companies I've used in the past.
Explanation of my experience:
Starting with booking my move, I called this company (amongst many others) and was greeted by a professional, knowledgable person who wanted my business. I decided to go with this moving company not because they were the least expensive, but because they seemed genuinely intersted in my business and that they'd take care of my things.
I received a phone call the day before the move to confirm elevator time, that my new and old building had received the certificate of insurance and to see if I had any questions about Moving Day. On Move Day, I recieved a phone call in the morning from the "foreman" stating what time they'd be there and they showed up exactly on time and got to work. I have a 4 poster bed, a dining room table, and a sectional couch that require disassembly and reassembly in a very specific way. The workers did this very quickly, wrapped everything up perfectly and those items (along with everything else in my apartment) were delivered without a single dent or scratch. (First time for everything, right?). The foreman explained all of the pieces of paper I was signing thoroughly, made sure that I was happy with where everything was placed and had me inspect each piece before they left.
They are 100% worth every penny. :o)
