Beware of this company. You start out talking to someone soft spoken and calm. After that initial conversation your then thrown to the dogs. All of a sudden every one has a very very think accent and doesn't understand what your saying. They scheduled a pick up for me 4 times always giving us the excuse that his truck broke down and he is waiting for his mechanic to come fix the truck. Upon repair of the truck he will call you and pick up the items a little late...ha He also states don't call the office, only call me on my cell phone." SHADY!!!!!I will call you when i'm on my way and leave the message on your voice mail..again HA! Don't bother with this company if you want your furniture in a timely manner. Oh by the way....my security deposit was also non-refundable also. What a joke. Apart from the security deposit, they changed my quote 50% higher from the initial quote we got first.